Meet the TEam

I’m a wife, mom to three amazing sons, and proud grandmother of two. Family is at the heart of who I am and has shaped so much of the person I’ve become.

I’m also a Paramedic and have spent more than 20 years in EMS—a career that taught me the importance of staying calm under pressure, caring for people during some of their most difficult moments, working as a team, and always being willing to step up when someone needs you.

Those experiences have shaped how I approach both life and leadership. I believe in working hard, treating people with kindness and respect, standing by the people I care about, and never forgetting what truly matters.

Today, I’m proud to serve as Administrative Director for Blue Line Security, bringing the same dedication, compassion, and commitment to others that have guided me throughout my life and career.

Sgt. Timm Balter brings more than 25 years of law enforcement experience to Blue Line Security Services. Throughout his career, he has served with several respected law enforcement agencies, including the Metro-Dade Police Department, Broward County Sheriff’s Office, Gwinnett County Sheriff’s Office, and Doraville Police Department.

For the past four years, Sgt. Balter has been an important part of the Blue Line team, serving as a Sergeant and Field Supervisor. In this role, he helps oversee field operations, interviews and evaluates prospective new hires, coordinates personnel scheduling, and works to ensure officers are properly assigned to meet the needs of Blue Line’s clients.

Sgt. Balter is a certified peace officer and brings decades of real-world law enforcement experience, leadership, and operational knowledge to his position. His experience helps Blue Line maintain a professional, dependable security team while providing clients with a high standard of service.

Josh Guthrie brings law enforcement leadership and sales experience to his role as Director of Business Development for Blue Line Security Services. His law enforcement career began in 2011 where he started as a corrections officer, followed by obtaining his Ga Post Mandate training at the end of 2012. He has served with small municipal departments and large metropolitan sheriff’s offices throughout the state of Ga. Josh has held a range of leadership positions throughout his career from a field training officer to a Capt. Of Special Operations.

With a focus on street-level narcotics enforcement, Josh earned numerous professional certifications that supported his advancement as a leader and field training officer. He continues to maintain his Georgia peace officer status while working full time with Blue Line as he develops his professional career in the private sector.

Josh joined Blue Line approximately five years ago as a contractor supporting off-duty police services. Today, he manages client relationships and leads the company in new client acquisition, combining his public safety background and sales experience to understand customer needs and develop security solutions built on professionalism, accountability, and trust.

R. Goddard is a dedicated law enforcement and public-safety professional with more than a decade of experience protecting and serving his community. Since beginning his career in 2014, he has completed specialized training in de-escalation, use of force, and firearms, equipping him to respond calmly, effectively, and professionally in high-pressure situations.

In addition to his law enforcement experience, Goddard is a certified medical and fire first responder. This advanced training allows him to provide critical assistance during emergencies and strengthens his ability to protect the people and properties entrusted to his care.

One of the greatest honors of Goddard’s career was being selected to perform security and public-safety duties associated with a presidential funeral. This nationally significant assignment reflected the high level of trust, responsibility, and professionalism required for such an important event.

As a member of the Blue Line Security Services team, Goddard brings professionalism, preparedness, sound judgment, and an unwavering commitment to service. He takes pride in protecting others and representing both Blue Line Security Services and the law enforcement profession with integrity.

Lt. Ford brings nearly three decades of law enforcement experience, leadership, and public service to the security industry. His career began in 1997 with a Sheriff’s Office, where he served for four years before joining the Gainesville Police Department (GPD) in 2001.

During more than two decades with GPD, Lt. Ford served in a wide range of specialized and leadership assignments, including the Patrol Division, Domestic Violence Unit, Community Oriented Policing Unit, Criminal Investigations, and as a Crisis/Hostage Negotiator.

Throughout his career with GPD, Lt. Ford advanced through the ranks and served as a Sergeant in both the Patrol and Criminal Investigations Divisions. He later attained the rank of Lieutenant, where he commanded both the Patrol Division and Administrative Division. These assignments provided him with extensive experience in personnel supervision, criminal investigations, emergency response, operational planning, and organizational leadership.

Following his retirement from the Gainesville Police Department in 2022, Lt. Ford continued his law enforcement career with the Flowery Branch Police Department, serving as Lieutenant and Commander of the Criminal Investigations Division until June 2025.

Lt. Ford’s extensive background in law enforcement and command-level leadership brings a wealth of experience to security operations, with an emphasis on professionalism, accountability, sound decision-making, and providing a high level of service to clients and the communities we serve.

Alejandro Santiago brings more than 18 years of experience in law enforcement, public safety, training, and leadership. As a Georgia-certified Peace Officer, Alejandro has built his career around protecting others, developing personnel, and maintaining the highest standards of professionalism and integrity.

Throughout his law-enforcement career, Alejandro has served in a variety of roles and has earned certifications as a Field Training Officer (FTO), Senior FTO, Certified Jailer, and Certified Communications Officer. His experience includes training and mentoring officers, responding to challenging situations, working with the public, and making sound decisions in high-pressure environments.

Alejandro holds a Bachelor of Science in Applied Management, graduating Magna Cum Laude, and is continuing his education with a Master of Science in Leadership. His combination of frontline public-safety experience, formal education, and leadership development gives him a unique perspective on security, risk management, customer service, and team development.

He is passionate about creating safe environments and believes effective security is built on professionalism, communication, preparation, situational awareness, and treating people with respect. Alejandro brings the same dedication and commitment to excellence to every assignment and is proud to continue serving his community through the security profession.